Supply Chain Coordinator at Mars

Are you always on the lookout for new opportunities and looking for a challenging career in the FMCG market? Give it your all in this versatile job that is all about creating collaborative relationships with customers and optimising supply chain processes.

Since its founding in 1911, Mars has become a leading player in the global food industry: our portfolio contains eight out of the top twenty most loved confectionery brands in the world. At Mars International Travel Retail – a unique and growing business unit within Mars – it’s our mission to take our brands to travellers and bring a smile to every journey. Every customer is valuable to us, which is why their orders need to be accurately and timely processed and tracked.

What it means to become our new Trade Logistics Coordinator:

  • Working in a challenging, unique and international business unit within Mars
  • Continuously creating and improving customer relationships with our top tier customers
  • Joining a global business operating in 80 countries with a team of 60 people and 20 nationalities
  • Many development opportunities, great benefits and a lot of freedom and responsibility

Let your tomorrow start today: your job as a supply chain coordinator

Customer performance is of the greatest importance to us. As a supply chain coordinator, or as we like to call it, Trade Logistics Coordinator, you’ll act as the first point of contact for our customers on logistic topics, collaborating closely with them on projects, order profiles, order flow and set-up.

You’ll be responsible for:

  • Customer performance: you’ll conduct logistic performance reviews with our customer industry leaders twice a year, analyse the results of the reviews and translate these into action point. It’s up to you create long-term partnerships with our customers.
  • Continuous service improvement: you’ll constantly improve the service we offer our customers and optimise the business processes within Customer Services.
  • Order processing: you’ll make sure customer orders are processed and tracked successfully.
  • Team targets & annual business performances: you’ll actively contribute to the team targets and work closely together with other departments, including Sales, to optimise our business performances.
  • Maintaining business knowledge: you’ll document local process specifics, ensuring obtained knowledge is captured and retained.

In this role, it’s all about communication

You’ll communicate on a daily basis with customers and colleagues from different Mars-departments, including Account Managers, Demand Planning, logistics service providers, and other internal and external stakeholders. Anyone can talk and listen, but only a communication expert can make communication an art. That’s why we’re looking for someone who knows how to talk to others effectively and can’t wait to develop long-term partnerships with our customers.

Professional qualifications to execute this job perfectly

  • A higher vocational education in logistics or business studies
  • 2 years of experience in customer services, logistics, supply chain or a FMCG environment
  • A passion for supply chain processes, customer-focus and customer performance
  • Knowledge of different supply chain systems (SAP) and Microsoft Office (Word, Excel)
  • Fluency in English and Dutch, another language is beneficial

Skills, abilities and attitudes that enable you to become a successful Supply Chain Coordinator

The ideal Mars Associate is made up of ambition, talent and eagerness. As one of our Trade Logistics Coordinators, you’re proactive, analytical and able to take initiative to make the good even better. Your personal and professional life is all about continuous improvement: you love to optimise processes and can’t wait to build long-term relationships. As a professional, you thrive in complex market situations with an international scope.

Welcome to the world of Mars International Travel Retail

We’re an independent business unit within Mars and have our own unique way of work: we constantly take up new challenges in an emerging market. We aim to bring a smile to every journey, wherever it may take you. Your career at Mars is an adventure: we want you to explore our world to the fullest.

Work hard, play hard

Working at an international company has its privileges. We can offer you great development opportunities within Mars. If you’re up for it, you can turn your job into a lifelong career and build a future in supply chain. In the Netherlands or worldwide. In our award-winning Mars University you can find many unique learning and training programs to develop yourself professionally and personally.

In addition, we offer:

  • The ability to rewrite the rules, build new solutions and create your own successes
  • Above-average wages, flexible working hours and 25 days of annual leave
  • Benefits that make your life much easier, including your own company pension scheme and life insurance
  • Fun perks and freebies, a corporate gym membership and open offices

Discover our Great Place to Work

Join us and become our newest Mars ITR member. Apply online using this link!

Looking for more information? Get in touch with our Recruitment Team on +31 (0)621149680